Hinata WooCommerce Migration — Terms of Service
Last updated: October 22, 2026
These terms govern the use of Hinata WooCommerce Migration (“the app”), a Shopify app that copies a WooCommerce store into a Shopify store. Installing the app means accepting them.
1. What the app does
The app reads the merchant’s WooCommerce site and creates the corresponding objects in the merchant’s Shopify store. It never writes to WooCommerce and does not request customer notification e-mails from Shopify. Store-owner notifications and merchant-configured automations are separate. Every item is reported as migrated, adapted (with the reason) or skipped.
This version supports single-language WooCommerce stores through the native REST API: collections, products, customers, orders, cancellations and refunds. WordPress pages, translations, private database tables, URL redirects and scheduled synchronization are outside its scope. Supported data can be updated by running a migration manually.
2. What the merchant provides
A WooCommerce site the merchant is entitled to read, and credentials with read access. The merchant is responsible for the lawfulness of the data migrated and for keeping their own backups before running a migration.
3. Price and payment
The app is sold as a one-time purchase per Shopify store, charged through Shopify’s billing. It covers the migration of that store, including re-running the migration in update mode after corrections. There is no subscription and no per-item fee. On development stores the charge is a test charge and nothing is billed.
4. Refunds
If the app cannot migrate a store because of a defect on our side, the purchase is refunded on request within 30 days, by writing to the address below. A refunded purchase no longer grants paid migration access; the free sample remains subject to its existing limits.
5. Availability and support
The service is provided as is, without guaranteed availability. Support is provided by e-mail at contact@hinata.fr, in French or English, normally within two business days.
6. Limits of the migration
Some data has no equivalent in Shopify, and Shopify refuses some values (countries it does not know, malformed e-mail addresses, unreachable images). In those cases the app adapts the item and says so in the report rather than failing silently. Shopify also limits the pace at which orders can be created on development and trial stores; the app respects that pace.
7. Liability
The app is a tool operated by the merchant on their own stores. To the extent permitted by law, our liability is limited to the amount paid for the app for the store concerned. We are not liable for indirect damage, loss of turnover or loss of data on stores of which we have no control.
8. Termination
The merchant may uninstall the app at any time from their Shopify admin. Uninstalling ends these terms; data is then handled as described in the privacy policy.
9. Changes
These terms may be updated; material changes are reflected by the “Last updated” date at the top of this page.